FAQs
We can't wait to support you on your gifting journey. If you have questions along the way, chances are we can answer them here.
We are happy to swap out food items based on dietary restrictions. Just leave us a note at check-out and we will be sure to make the proper accommodations.
All of our products come from small businesses in Colorado! We work with over 100 different vendors who are located all throughout the state.
While we do not offer alcohol on our website, we do have an exclusive partnership with Blackhat Distillery and are thrilled to share a full line of gift boxes featuring their collection of spirits. Shipping and local delivery are still offered; click here to see these gift boxes.
Yes, we can absolutely substitute an item for you. Send us an email at hello@frontporchgiftco.com and we can chat through different options so that the gift box is perfect for you. Want it even faster? Our Build Your Own Box option might be the perfect option for you. Designed 100% by you, you can make sure that your gift box has everything you want and nothing you don’t.
A lot of times, the answer is yes if you are flexible on the products included. If you find yourself in a gifting emergency, give us a call at 719-377-2260 and we’ll see how we can help.
Our standard lead time for fulfillment is 3 business days from the day you place your order. This applies to shipping as well! You’ll get an email update with tracking information as well, so you can keep up with its progress along the way.
All the items in your order will be shipped together unless you select the “ship to multiple addresses” option upon checkout. If shipping to multiple addresses, each box will have its own shipping charge.
We can ship internationally upon request. Please send us an email at hello@frontporchgiftco.com with more information about where your box needs to go.
No worries! If it’s important that your gift be hand delivered, give us a call to get a quote for an extended radius delivery. Otherwise, all of our boxes ship for an easy delivery option.
We work hard to confirm delivery addresses before shipping/delivery, but ultimately, ensuring the correct address is the customer's responsibility. If a box is returned to us, we let you (the gift giver) know but will not ship it back out until we receive further direction. Any product replacement and shipping costs will be applied before reshipment. If a local delivery is misdelivered due to an incorrect address, that gift box is considered forfeited and a new box must be purchased for redelivery.
Nope! The box names are for our website only, and no pricing is shown anywhere on the box or items inside.
Absolutely! We’re always happy to add any extra items or branding you may have.
Yes! From co-branded notecards with your logo to custom satin ribbon color varieties, these are just a few ways we can elevate your custom branding. Ask us about our endless options we provide to help take your branding to the next level.
Our corporate client portal would be a great fit for you. With all your custom boxes in one place, ordering is a breeze and hassle-free. Click here to learn more and request a profile and we’d be happy to help you get an account set up.
We do this as well! Send us an email at hello@frontporchgiftco.com and tell us more about your project, and we’d be happy to talk further about how we can help.
The sky’s the limit! From 1 box to over 1,000, we’ve done it all and would love to help you with your next order. Contact us at hello@frontporchgiftco.com to talk about your gifting project.